Roles & Locker Access
Propper uses a single set of organizational roles across all products. Your role determines what you can do in Locker, and your organization's plan determines whether you can see Locker at all.
Locker is only visible to users in organizations with an active Locker plan. If Locker doesn't appear in the navigation, contact your account team.
Screenshot: locker-roles-overview, the Roles tab or Organization → Members page showing each role and its Locker access level alongside plan entitlements
Roles Overview
| Role | Locker access |
|---|---|
| Organization Admin | Full access to all Locker features and organization management |
| Publisher | Sign and Click focused, does not include Locker access |
| Legal Author | Upload access, can view, upload, tag, and organize documents |
| Compliance Approver | View access, can view, read, and download documents |
| Viewer | View access, read-only access across Locker |
| Support | Time-bound, read-only access, not available to assign within your org |
See Permissions for what each access level allows in detail.
If a user needs broader Locker access, the fastest path is to update their role at Organization → Members. Role changes take effect immediately on their next page load.
How to Change a User's Role
Only organization admins can change roles.
- Go to Organization → Members.
- Find the user and open the ⋯ actions menu.
- Select Change Role and choose the new role.
- Confirm the change.
Screenshot: change-role-members-page, the Change Role dialog on the Organization → Members page
Changing a role affects access across all Propper products, not just Locker. Review the full role before making changes to avoid unintended access elsewhere.
Inviting New Members
Roles are assigned when a user is invited to your organization. Go to Organization → Members and click Invite Member to add a new team member and select their role.
See Access & Sharing for the full invitation steps.
Next Steps
- Permissions: What each access level allows
- Access & Sharing: How to invite teammates and manage their access
- Troubleshooting: Common access and visibility issues