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Obligations

Contract renewal coming up? Compliance review due next quarter? Obligations let you attach tracked deadlines directly to documents in Locker, assign an owner, and get reminded before the date passes, so nothing slips through the cracks.

Coming Soon

Screenshot: obligations-dashboard-overview, the Obligations dashboard showing items grouped by Overdue, Due Soon, and Upcoming


How Obligations Work

An obligation is a deadline tied to a specific document. When you create one, you give it a title, a due date, and an owner, the person responsible for acting on it. As the deadline approaches, Locker sends the owner automatic reminders.

The full workflow looks like this:

  1. Store a document in Locker. See Uploading Documents.
  2. Add an obligation from the document's detail view, a renewal date, a compliance review, a payment deadline.
  3. Assign an owner and due date. The owner is responsible for completing the obligation before it's due.
  4. Track everything from Locker → Obligations, one view of all upcoming and overdue obligations across your entire document library.
Creating obligations from the UI is coming soon

The Obligations dashboard is available today as a read-only view. Creating, editing, and completing obligations from the UI is not yet available, use the Obligations API to manage obligations programmatically today.


What's Available Today

FeatureAvailable
View the Obligations dashboard
See obligations grouped by status (Overdue, Due Soon, Upcoming, Completed)
Create, edit, and complete obligationsVia API
Obligation email remindersComing soon

note

"Due Soon" and "Upcoming" are UI groupings that organize obligations by how close their due dates are — not formal status values. The actual obligation statuses are Pending, In Progress, Overdue, Completed, and Cancelled. See Tracking Obligations for the full status reference.


Access

The Obligations section is available on plans that include it. If Obligations is not visible in your sidebar, contact your account team.


In This Section


Troubleshooting

The Obligations section isn't visible in my sidebar. The Obligations section requires a plan that includes it. If Locker → Obligations doesn't appear in your sidebar, contact your account team to enable it. The Obligations tab on individual document detail pages also requires this feature.

I don't see the Obligations tab on a document. The Obligations tab on the document detail page requires a plan that includes the Obligations feature. If the tab isn't visible, confirm the feature is enabled for your organization by contacting your account team.

I can't create or edit an obligation from the UI. Creating, editing, and completing obligations from the UI is not yet available. The Obligations dashboard is currently read-only. To create or manage obligations today, use the Locker API. See Creating Obligations and API Integration.

An obligation isn't showing on the Obligations dashboard.

  • The obligation may be linked to a document you don't have access to, ask your admin to verify.
  • Check the dashboard filter. Completed and cancelled obligations are hidden by default, switch to All statuses to see them.
  • If the obligation was created via the API, confirm the correct document ID was used. See Creating Obligations.