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Downloading Completed Agreements

Once everyone has signed, the agreement moves to Completed status and the signed documents become available to download. Every party automatically receives a copy by email, but you can also download directly from the dashboard at any time.

What You Can Download​

Every completed agreement gives you two things:

FileWhat it contains
Signed PDFThe original document with all signatures and filled-in fields merged in. This is the legally binding signed copy.
Audit certificateA separate PDF with the full signing history, who signed, when, from which device, and how they verified their identity.

For archiving and legal record-keeping, download both together using the Download Package option.

How to Download​

Individual document:

  1. Open the completed agreement from Sign > Agreements.
  2. Go to the Documents tab.
  3. Click Download next to the document.

Audit certificate:

  1. Open the completed agreement.
  2. Click Download Audit Certificate.

Everything at once:

  1. Open the completed agreement.
  2. Click Download Package.

This gives you all signed documents and the audit certificate in a single ZIP file.

Coming Soon

Screenshot: completed-agreement-download-options, the completed agreement detail page showing the Documents tab with Download buttons and the Download Package and Download Audit Certificate options

tip

Download the complete package when you need to file or archive the agreement. It keeps the signed document and audit certificate together in one place.

Automatic Email Copies​

When an agreement completes, every signer automatically receives a copy of the signed document by email. As the sender, you receive one too if your notification preferences are set up that way.

The email includes a download link. Save a local copy if you need long-term access outside of Propper Sign, email download links expire after a period of time.

→ See Notifications & Reminders to configure which completion events trigger emails to you.

Coming Soon

Screenshot: completed-agreement-email, the completion email with the signed document attached

Verifying a Signed Document​

If you open a signed PDF in Adobe Acrobat and want to confirm it hasn't been altered since signing, open the Signatures panel. Each signature shows as Valid on an unmodified document. If a signature shows Invalid, download a fresh copy from Propper Sign.

→ See Document Validity & Trust for a full explanation of how signed documents hold up as legal evidence.

Storage​

Completed agreements stay in Propper Sign indefinitely. You can always return to download them again.

Keep your own copies in a secure, backed-up location, don't rely on Propper Sign as the only place your signed documents live, especially for high-value or legally sensitive agreements.

Troubleshooting​

Download fails or times out, Check your connection and try a different browser. If it persists, contact support with the agreement ID.

Can't open the PDF, Use Adobe Acrobat Reader or an up-to-date PDF viewer.

Documents aren't available yet, Confirm the agreement status is Completed. Documents are only generated after the final signature is submitted. If the status shows Completed but files are missing, wait a moment and refresh.