Metrics
Each deployment tracks its own performance numbers from the moment it's activated. Open any deployment to see a running count of how users have responded.
Screenshot: deployment detail view showing the Views, Acceptances, Declines, and Last Viewed metrics
What each metric means
| Metric | What it counts |
|---|---|
| Views | Total times the agreement was displayed to a user |
| Acceptances | Total sessions where the user accepted |
| Declines | Total sessions where the user declined |
| Last Viewed | Timestamp of the most recent view |
All counts are cumulative and update in real time.
Understanding your acceptance rate
Your acceptance rate is the percentage of views that resulted in an acceptance. A lower-than-expected rate often points to one of a few things: agreement length, where on the page it appears, or how it's worded.
If your rate is lower than you'd like, A/B testing lets you run two versions of your agreement side by side to see which performs better — without interrupting your live deployment.
Session outcomes
Every user session ends with one of three outcomes:
- Accepted — the user clicked the acceptance control
- Declined — the user clicked decline (only available if your template is configured to show a decline option)
- Expired — the session window closed before the user responded
Expired sessions appear in your session history but are excluded from acceptance and decline counts so they don't distort your numbers.
Screenshot: Sessions tab showing a list of sessions with outcome badges — Accepted in green, Declined in red, Expired in grey — so users can recognise each state in the dashboard
Environment scope
Metrics are tracked separately per environment. Your Staging and Development deployments have their own counts, completely independent from Production. See Environments for how this works.
Next: Reporting →